Frequently Asked Questions

We’re a Bay of Plenty web design, SEO and media studio. We build websites and online stores, optimise them for both Google and AI search, and create the photography, drone and video that brings them to life — then host and maintain them so they keep performing. Based in Te Puke, working across the wider Bay of Plenty and beyond.

We’re proud to be based in Te Puke and love helping local businesses, but we work with clients right across the Bay of Plenty and around New Zealand. Most of what we do can be handled remotely, with on-site visits for photography and media work.

Every project is quoted to scope, so you only pay for what you need — a simple brochure site costs far less than a full online store or custom web app. We give you a clear, fixed quote after a free, no-obligation chat about your goals. Get in touch for a quote.

Most small-business websites take a few weeks from kickoff to launch, depending on how quickly we get your content and feedback. Larger stores and custom builds take longer — we’ll give you a realistic timeline up front so there are no surprises.

Yes. Once it’s built, the website and its content are yours. We can host and maintain it for you, but you’re never locked in.

Most of our sites are built on WordPress for flexibility and easy editing, with fully custom builds where a project calls for it. Whatever the platform, every site is built to be fast, secure, mobile-friendly and easy for you to update. See our web design & development service.

Yes. We do website redesigns and full rescues — including recovering hacked or malware-hit sites and migrating off poor hosting — and get you onto a clean, fast, secure foundation. We can also run a website audit first to pinpoint the issues.

Absolutely. We build ecommerce websites that are easy to manage and built to sell — from a handful of products to a full catalogue, with secure payments and shipping set up properly.

Always. Every site we build is mobile-first and fully responsive, so it looks and works great on phones, tablets and desktops — where most of your customers are.

Yes. We offer SEO and local SEO to help customers in Te Puke, the Bay of Plenty and beyond find you on Google. Every site we build sits on solid SEO foundations, and we offer ongoing SEO to keep improving your rankings.

GEO (Generative Engine Optimisation) is making your business findable and quotable by AI tools like ChatGPT, Google’s AI overviews and Perplexity — not just traditional search. It’s a core part of what we do: through our GEO / AI-search optimisation service we structure your content and data so AI can read, understand and recommend your business. It’s one of the biggest shifts in search, and we build for it from day one.

Yes. We set up and optimise your Google Business Profile so you appear in local map results and “near me” searches — one of the biggest drivers of local enquiries.

Yes — thoughtfully. We use AI to work faster and smarter, and we build AI tools for clients too, from AI chatbots and virtual assistants to behind-the-scenes AI infrastructure and automation. It’s about giving local businesses a genuine edge.

Yes. Photography, drone and video are part of what makes our sites stand out. We capture real, local imagery of your business and build it straight into your website and social media — no stock photos.

Yes. We offer fast, secure managed hosting through Red5 Host, plus ongoing website care plans — updates, backups, security and support — so your site stays fast, safe and current without you having to think about it.

We don’t disappear. Our care plans and support keep your site updated, secure and performing, and we’re here whenever you need changes or a hand. Many clients stay with us for the long haul.

Very much. We’re part of the Bay of Plenty community and work closely with local and regional initiatives across the Vector Group network. Supporting the growth and connection of our region is at the heart of what we do.