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Te Puke Digital Privacy Policy

Effective Date: September 19, 2025

This Privacy Policy describes how Te Puke Digital (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website at https://www.tepuke.digital (the “Site”) or use our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our Site, fill out a form, place an order, subscribe to a newsletter, respond to a survey, or interact with us in connection with other activities, services, features, or resources we make available on our Site. The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, and physical address.
  • Payment Information: If you make a purchase, we may collect payment details, such as credit card information. Please note that we use a third-party payment processor and do not store your full payment card details on our servers.
  • Technical Information: IP address, browser type, operating system, and other technical data collected through cookies, web beacons, and other tracking technologies.
  • Usage Information: Information about how you use our Site, such as the pages you visit, the time and date of your visit, and the links you click.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To deliver the products and services you have requested, process transactions, and manage your account.
  • To Improve Our Site and Services: To understand how our users as a group use the services and resources provided on our Site, allowing us to enhance user experience and functionality.
  • To Personalize Your Experience: To understand how you and other users use our services and the resources provided on our Site and to customize content and services for you.
  • For Marketing and Communication: To send you promotional emails, newsletters, and other communications about our products and services. You can opt out of these communications at any time.
  • To Respond to Inquiries: To respond to your questions, comments, and requests.
  • For Security and Fraud Prevention: To protect our services and our users from fraud and other illegal activities.

3. How We Disclose Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as website hosting, payment processing, data analysis, and email delivery. These third parties are obligated to protect your information and use it only for the purposes for which we have disclosed it to them.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner as part of the transaction.
  • Legal Requirements: We may disclose your information if required to do so by law, a court order, or a government regulation, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights or property, or prevent harm.
  • With Your Consent: We may share your information with other third parties with your explicit consent.

4. Cookies and Other Tracking Technologies

Our Site may use “cookies” to enhance your experience. A cookie is a small text file that is placed on your hard drive by a web page server. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

5. Data Security

We take reasonable steps to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access your personal information: You can request a copy of the personal information we hold about you.
  • Request a correction: You can ask us to correct any inaccurate or incomplete personal information we hold about you.
  • Request deletion: You can request that we delete your personal information in certain circumstances.
  • Object to processing: You can object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the contact details provided below.

7. Third-Party Websites

Our Site may contain links to other websites. This Privacy Policy does not apply to the practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with our Site, please contact us at: https://www.tepuke.digital/contacts/

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